Orders
An order is an offer to purchase. We may decline or cancel it for availability, pricing, fraud-prevention or legal reasons and will refund any amount collected for a cancelled order.
TeaVela information
Terms and conditions.
Last updated September 3, 2026. These terms apply when you use the site or place an order.
Prices and payment
Prices, shipping and currency are shown at checkout. You confirm that your details are accurate and you are authorised to use the selected payment method.
Product information
Ingredients and allergen information on the delivered label take precedence over general website copy. Check the label before use, especially if you have allergies or sensitivities.
Intellectual property
TeaVela branding, site design, copy and graphics may not be copied or used commercially without permission.
Liability
Nothing excludes rights that cannot legally be excluded. To the extent permitted by law, indirect or consequential losses are excluded.
Contact
Questions may be sent to support@teavela.com. The store operator details applicable to your purchase appear on the order confirmation.